Refreshing for Laboratory Quality Managers and Laboratory Assessors

RLQMAT | 2 Tage


The publication of the new version ISO/IEC 17025:2017 is driven by the technological changes and general development in quality management system (QMS) approaches and structure. The new version also reflects on changes in vocabulary and developments in IT techniques. It takes into consideration the latest version of ISO 9001 (quality management), EN/ISO 15189 (quality of medical laboratories) and the ISO/IEC 17000 series (standards for conformity assessment activities), and adopts the process approach as well as the concept of risk-based thinking.


General understanding of QMS, work experience in the area of QMS, conformity assessment and/or organization dealing with calibration/sampling/testing

Target group

Quality Managers, Quality Assurance Managers, Laboratory Assessors, Internal Auditors, Top Managers of all types of government or industry owned laboratories, including universities, research centers, regulatory, inspection and other conformity assessment bodies, product certification organizations with the need for testing, sampling or calibration.

  • New structure and requirements of the ISO 17025 Standard
  • Process approach and process requirements of ISO 9001, ISO 17025 and ISO 15189 Standards
  • Definition, description and visualization of processes in the laboratory
  • Efficiency and effectiveness of the processes, KPIs, process optimization and management
  • Processes and procedures
  • Optimization of document management through a process-based approach and modern IT tools
  • Sources of risks and opportunities in the laboratory
  • Identification, evaluation, assessment and management of risks
  • Development of risk-based quality control procedures
  • Risks and opportunities in project management
  • Management of risks and opportunities in an audit process in accordance with ISO 9011 Standard requirements

19. – 20.05.2020, Vienna

11. – 12.11.2020, Vienna


2 days training € 1.200,- (excl. 20% VAT)

Pioneer bonus (-20 % ) for the first date (19. – 20.05.2020): € 960,- (excl. 20% VAT)


For registration please contact Mrs. Susanne Bader from qualityaustria Customer Service Center and Mrs. Dr. Eugenia Soboleva, Trainings Laboratory Programme, Region Manager Russia and CIS.

  • Working language of the training course is English.
  • The participants will be awarded a confirmation of participation.
  • Participation in Refreshing is one-time Mandatory for prolongation of the certificates of Laboratory Quality Managers and Assessors.


Wir bieten auf Anfrage gerne Termine an und freuen uns auf Ihre Kontaktaufnahme.

Bitte beachten Sie, dass hierbei Abweichungen zum neuen Kursprogramm in der inhaltlichen Gestaltung sowie bei den Teilnahmegebühren auftreten können.

Unsere Experten für diesen Bereich

Unabhängig. Kompetent. Zuverlässig.


Frau Dr. Mag. Anni Koubek

Prokuristin Innovation, Business Development Qualität


Herr DI Michael Lucyshyn

Netzwerkpartner, Produktexperte Six Sigma und Statistik


Herr Dipl.-Wirtsch.-Ing. (FH) Johann Russegger, MBA

Netzwerkpartner, Produktexperte Trainings Integriertes Managementsystem, Qualität

+43 732 34 23 22