The shifting role of certifications

The accredited certification of management systems has evolved into an integral component of our economy. In particular, the introduction of the same basic structure (Annex SL / High Level Structure) into the ISO management system standards enables organizations to establish an integrated management system focused on achieving the organization’s objectives. Just like the application of these standards, independent reviews by third parties, i. e. certification, has become an important factor in establishing transparency and trust in the minds of customers and other interested parties.

As part of the project “Quality 2030”, which was carried out by Quality Austria and the Institute for Integrated Quality Design of the Johannes Kepler University (JKU) in Linz, we examined the role that certifications will play going forward.