Overview
The course teaches participants the most important requirements, rules and standards, methods for preparing, performing and creating audit reports, and communication techniques for leading discussions and objectively presenting audit findings.
Prerequisites
- Valid qualityaustria Certificate
- Quality Management Representative or Systems Manager (incl. thematic focus, e.g. focus on healthcare or on food) or
- Environmental Management Representative or Systems Manager (incl. thematic focus, e.g. focus on energy) or
- Occupational Health and Safety Management Representative or
- Systems Manager or
- Quality Operator or
- Quality Assistant or
- Risk Manager (incl. thematic focus, e.g. focus on health care) or
- Business Continuity Manager or
- Sustainability and ESG Manager or
- Food Safety Expert or
- Expert of Medical Devices Development, Manufacturing and Distribution or
- Energy Management Representative or
- equivalent EOQ Certificate
Target group
Senior and junior managers who aim to evaluate, assess and improve management systems regardless of the type, structure or size of the organization.
Content
- ISO 19011
- Preparation of audits, audit questions, checklists
- Performance of audits
- Proper formulation of nonconformities and potentials of improvement
- Audit methodology
- Communication and questioning technique
- 2 case studies with solutions
Termine
Wir bieten auf Anfrage gerne Termine an und freuen uns auf Ihre Kontaktaufnahme.
Änderungen vorbehalten.
Unsere Experten für diesen Bereich
Unabhängig. Kompetent. Zuverlässig.
Team
Team
Netzwerkpartner*in
Herr Dipl.-Wirtsch.-Ing. (FH) Johann Russegger, MBA
Netzwerkpartner, Produktexperte Trainings Integriertes Managementsystem, Qualität
