18. Oct 2018

Symphony of Excellence

EFQM Forum 2018

It takes a conductor, musicians, instruments and a melody. It's all about leadership enabling each solo player to express the talent at his best and create a harmony together. It is all about leadership and people excellence...

A strong employer brand, an attractive culture, the agility needed to adapt to change, connections to the digital world, autonomy and freedom at work, will ensure your organisation attracts and engages people.

This year's EFQM Forum will be the place to learn from experts, role model organisations, structured networking and deep dive sessions on how to build a sustainable human capital eco system. Participants will experience a totally new format spread over the two days...

The EFQM Forum is an official event in the frame of the EU presidency. The claim of Quality Austria and EFQM to an outstanding event with an international high importance is further intensified.

Contact persons Business Excellence (EFQM)


Ms. Michaela Drascher, MA

Operations Management Business Excellence (EFQM)


Ms. Nicole Mayer, MSc

Business Development Business Excellence (EFQM)

Programme 18 October 2018

EFQM Forum

08:00 – 09:30 Registration

09:30 – 10:15 Welcome & Introductions

10:15 – 12:00 THE CONDUCTOR'S PERSPECTIVE with Raphael von Hoensbroech

12:00 – 13:30 Lunch & Networking

13:30 – 14:15 THE WINNERS' SYMPHONY with the EFQM Winners 2017: Dubai Electricity and Water Authority, Glasgow Housing Association and Robert Bosch – Blaichach Plant

14:15 – 15:00 LEADERSHIP COMPASS with Nicole Brandes, New Leadership Expert, International Executive Coach

15:00 – 15:30 Coffee break & Networking

15:30 – 16:15 KEY OF DIGITAL ORCHESTRATION Sarah Bernuit, Digital Strategy & iX Growth Platform Leader Europe, IBM Services

16:15 – 16:55 TOWARDS A HUMANE AGE OF ROBOTS AND ALGORITHMS with Martina Mara, Professor of Robopsychology, Johannes Kepler University Linz

Location: Hofburg, 1010 Vienna


Start 19:00: EFQM Global Excellence AWARD CELEBRATION DINNER

Location: Sofiensäle, 1030 Vienna

Programme 19 October 2018


Stream 1: BEHIND THE SCENES @ Wiener Konzerthaus
Learn how excellent management of key stakeholders enables exceptional music events. Experience Wiener Konzerthaus from new perspectives!

  • DI Johanna Möslinger, Board of Directors
  • drs. Eleonore van der Linden, Concert Planning & Administration
  • Company of Music

Stream 2: WE ARE UNIQUE @ FunderMax
Performance Culture at Constantia Industries using the example of FunderMax. Learn more about excellent strategic people development in manufacturing companies!

  • Rene Haberl, CEO
  • Mag. Michael Kühnel, Director Group Human Resources

Stream 3: DIGITALISATION & AUTOMATION @ Siemens City Vienna
How excellent organisations use digitalisation to support their workforce. Find ot how various sectors extend their core competencies!

  • Dr. Kurt Hofstädter, Head of Digital Factory CEE, Siemens AG Austria
  • Dr. Sabine Herlitschka, CEO Infineon Technologies Austria
  • DI Oliver Heinrich, CFO Infineon Technologies Austria
  • MR Mag. Wolfgang Ebner, Austrian Federal Ministry for Digitalization and Economic Affairs, Section III, Digitalization, Innovation und E-Government

Stream 4: THE FUTURE SHAPE OF EXCELLENCE @ Wiener Konzerthaus 
Next generation model, key elements and main directions. Reflect how the excellence approach responds to recent developments and upcoming megatrends!

13:00 – 14:30 Lunch @ Wiener Konzerthaus


More information about the speakers can be found here.

Registration fees

1. Forum package
Full Forum package incl. day 1 & celebration dinner, day 2 stream (plus shuttle services):

  • EFQM / AFQM and ÖVQ members 1.100 €
  • EFQM / AFQM and ÖVQ members – 5 or more tickets (per ticket) 900 €
  • Standard registration 1.300 €
  • Standard registration – 5 or more tickets (per ticket) 1.000 €


2. Dinner tickets only
Celebration dinner & EFQM Excellence Award Ceremony:

  • EFQM / AFQM and ÖVQ members 180 €
  • Non-Members 200 €

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